Last updated: 19 September 2026

This website is operated by Kendall Harter, trading as Work of Hart (“Work of Hart”, “Work of Hart Studio”,  “Kendall”, “I”, “me” or “my”).

These Terms & Conditions, Privacy Policy and Cookies Policy explain the terms governing your use of this website and how personal information is collected, used and protected.

By using this website, you agree to these terms. If you do not agree with them, please discontinue your use of the website.

For questions relating to these terms or your personal data, please contact:

Work of Hart
Kendall Harter
Email: work.of.harter@gmail.com

1. TERMS & CONDITIONS

1.1 About This Website

Work of Hart provides marketing, digital and virtual support services to businesses.

The information provided on this website is for general informational and promotional purposes. While I make reasonable efforts to keep information accurate and up to date, I do not guarantee that all information on the website will always be complete, accurate or current.

Nothing on this website constitutes legal, financial, tax or other regulated professional advice.

1.2 Services

Descriptions of services on this website provide a general overview of the services offered by Work of Hart.

Specific services, deliverables, fees, payment arrangements, timelines, responsibilities and other terms may be agreed separately with customers before work begins.

Where a separate service agreement, proposal or contract has been entered into, the terms of that agreement will apply to the services concerned.

Submitting an enquiry, booking a discovery call or contacting Work of Hart does not by itself create a contractual relationship.

1.3 Pricing

Any prices displayed on this website are subject to change unless otherwise stated.

Where services are provided following a proposal, quotation or service agreement, the price and payment terms stated in that document will apply.

Any applicable taxes or additional costs will be communicated where required.

1.4 Intellectual Property

Unless otherwise stated, the content of this website, including its text, branding, graphics, downloadable resources, original photographs, designs, documents and other original materials, is owned by or licensed to Work of Hart and is protected by applicable intellectual property laws.

You may view and use the website for your own personal or internal business purposes.

You may not reproduce, republish, distribute, sell, modify or commercially exploit original Work of Hart content without prior written permission, except where permitted by law.

Third-party trademarks, images, fonts, software and other materials remain the property of their respective owners.

1.5 Free Resources and Downloads

From time to time, Work of Hart may provide free resources, guides, checklists, templates or other downloadable materials.

Unless expressly stated otherwise, these resources are provided for your own personal or internal business use and may not be resold, redistributed, reproduced commercially or presented as your own work.

These resources provide general information only. Results will vary depending on individual circumstances, and no particular commercial, marketing or financial outcome is guaranteed.

1.6 Third-Party Websites

This website may contain links to third-party websites, services or platforms.

Work of Hart is not responsible for the availability, security, accuracy, content or privacy practices of third-party websites. You should review the terms and privacy policies of any external service you choose to use.

1.7 Website Availability

I aim to keep the website available and functioning correctly but cannot guarantee uninterrupted or error-free access.

Access may occasionally be suspended or restricted for maintenance, security, technical reasons or circumstances outside my reasonable control.

1.8 Limitation of Liability

Nothing in these terms excludes or limits any liability or consumer right that cannot lawfully be excluded or limited under Irish or EU law.

To the extent permitted by law, Work of Hart will not be responsible for indirect or consequential loss arising solely from your use of, or inability to use, this website or from reliance on general information provided on the website.

1.9 Governing Law

These Terms & Conditions are governed by the laws of Ireland.

Any dispute will be subject to the jurisdiction of the Irish courts, subject to any mandatory rights or protections available to consumers under applicable Irish or EU law.

2. PRIVACY POLICY

2.1 Who Controls Your Personal Data?

For the purposes of the General Data Protection Regulation (GDPR) and applicable Irish data protection legislation, Kendall Harter trading as Work of Hart or Work of Hart is the data controller in respect of personal data collected directly through this website and in connection with Work of Hart’s business activities.

This means I determine why and how that personal data is processed.

2.2 Personal Data I May Collect

Depending on how you interact with Work of Hart, I may collect information including:

• Your name
• Email address
• Telephone number
• Business or organisation name
• Job title or role
• Information you provide through contact or enquiry forms
• Information you provide when booking a discovery call
• Newsletter subscription information
• Communications you send to Work of Hart
• Information required to provide requested services
• Billing, invoicing and transaction information where applicable
• Technical information such as IP address, browser type, device information and website usage data
• Cookie preferences and consent records

Please avoid providing sensitive personal information through website forms unless it is genuinely necessary.

2.3 How Your Personal Data Is Collected

Personal data may be collected when you:

• Submit a contact or enquiry form
• Contact Work of Hart by email or another communication channel
• Book a discovery call
• Subscribe to a newsletter or mailing list
• Request or download a free resource
• Enter into a service agreement
• Interact with the website and consent to relevant cookies or tracking technologies

Certain technical information may also be collected automatically when you use the website.

2.4 Why Your Personal Data Is Used

Personal data may be processed to:

• Respond to enquiries
• Arrange and manage discovery calls
• Provide requested services
• Prepare proposals, quotations or agreements
• Manage customer relationships and communications
• Process invoices and maintain business and financial records
• Deliver requested resources
• Send newsletters or marketing communications where permitted
• Operate, maintain and secure the website
• Understand website performance and usage where you have consented to relevant analytics technologies
• Comply with legal, accounting, tax and regulatory obligations
• Establish, exercise or defend legal claims

2.5 Legal Bases for Processing

Under the GDPR, personal data must be processed on an appropriate legal basis.

Depending on the circumstances, Work of Hart may rely on:

Consent: where you have actively agreed to particular processing, such as certain email marketing or non-essential cookies.

Contract: where processing is necessary to provide services under an agreement with you or to take steps at your request before entering into an agreement.

Legal obligation: where information must be processed or retained to comply with Irish or EU law.

Legitimate interests: where processing is reasonably necessary for the legitimate operation, administration, security or development of Work of Hart, provided those interests are not overridden by your rights and interests.

Where processing is based on consent, you may withdraw that consent at any time.

2.6 Email Marketing

If you subscribe to the Work of Hart newsletter or otherwise consent to receive marketing communications, your information may be used to send marketing tips, resources, updates and information about Work of Hart.

You can unsubscribe at any time by using the unsubscribe link contained in marketing emails or by contacting Work of Hart.

Unsubscribing from marketing communications does not prevent Work of Hart from sending necessary service-related or administrative communications where appropriate.

2.7 Sharing Personal Data

Personal data may be shared with trusted third-party service providers where reasonably necessary to operate the website or business.

These may include providers of:

• Website hosting and website management
• Email and newsletter services
• Appointment scheduling
• Cloud storage
• Analytics
• Accounting and invoicing
• Customer relationship management
• IT, security or professional services

These organisations may act as processors or, depending on the service, independent data controllers.

Personal data may also be disclosed where required by law, regulation, court order or a competent public authority.

Work of Hart does not sell your personal data.

2.8 International Data Transfers

Some service providers may process personal data outside Ireland or the European Economic Area (EEA).

Where personal data is transferred outside the EEA, appropriate safeguards will be used where required by data protection law. Depending on the destination and provider, these may include an adequacy decision adopted by the European Commission or approved contractual safeguards such as Standard Contractual Clauses.

Further information about relevant safeguards can be requested using the contact details above.

2.9 How Long Personal Data Is Kept

Personal data is retained only for as long as reasonably necessary for the purpose for which it was collected and to meet applicable legal, accounting, tax, contractual or regulatory requirements.

Retention periods will vary depending on the type of information and the reason it is processed.

Information relating to enquiries that do not lead to a business relationship will not be retained indefinitely. Customer and financial records may need to be retained for longer periods to meet legal, accounting and tax obligations.

Where processing is based solely on consent, information will be deleted or processing stopped when appropriate following withdrawal of consent, unless another lawful reason requires its continued retention.

2.10 Your Data Protection Rights

Subject to the circumstances and applicable law, you may have the right to:

• Be informed about how your personal data is used
• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data
• Request restriction of processing
• Object to certain processing
• Request portability of certain personal data
• Withdraw consent at any time where processing is based on consent
• Object to direct marketing
• Exercise rights relating to certain automated decision-making and profiling

These rights are not absolute and may be subject to legal conditions or exemptions.

To exercise your rights, contact work.of.harter@gmail.com.

You also have the right to make a complaint to the Data Protection Commission (DPC) in Ireland if you believe your personal data has been processed in breach of applicable data protection law.

2.11 Security

Reasonable technical and organisational measures are used to protect personal data against unauthorised access, alteration, disclosure, loss or destruction.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

2.12 Automated Decision-Making

Work of Hart does not currently use personal data to make solely automated decisions that produce legal or similarly significant effects on individuals.

If this changes, this Privacy Policy will be updated as required.

3. COOKIES POLICY

3.1 What Are Cookies?

Cookies are small files or pieces of information that websites may store on your computer, smartphone or other device.

Cookies and similar technologies can be used to make websites function, remember preferences, understand website usage and, where applicable, support advertising or other online services.

3.2 Cookies Used on This Website

This website may use the following categories of cookies:

Strictly Necessary Cookies

These cookies are required for essential website functionality, security, navigation or services specifically requested by you. They may be used without consent where permitted by law.

Functional Cookies

These cookies may allow the website to remember choices or provide enhanced functionality. Where consent is legally required, they will not be activated unless you choose to accept them.

Analytics Cookies

These cookies help measure and understand how visitors use the website, such as which pages are visited and how visitors interact with the site.

Where required, analytics cookies will only be activated after you have provided consent.

Marketing and Advertising Cookies

If used, these cookies or similar technologies may help measure marketing campaigns, track conversions or provide more relevant advertising.

These technologies will not be activated before consent where consent is required by law.

3.3 Cookie Consent

When you first visit the website, you may be presented with a cookie consent tool that allows you to accept or reject non-essential cookies and, where available, choose individual categories.

Non-essential cookies and tracking technologies requiring consent should not be activated until you have provided valid consent.

Strictly necessary cookies may operate without consent where they are required to provide a service or functionality you have requested.

3.4 Changing or Withdrawing Your Consent

You can change or withdraw your cookie consent at any time using the website’s Cookie Settings or consent management tool.

Withdrawing consent will not affect the lawfulness of processing that occurred before consent was withdrawn.

You can also manage cookies through your browser settings. Blocking certain cookies may affect how some parts of the website function.

3.5 Third-Party Cookies

Some website features or integrations may be provided by third parties and may place cookies or use similar technologies.

Depending on the services installed on the website, these may include analytics, embedded media, scheduling tools, social media integrations or other website functionality.

Where legally required, these technologies will only be activated after you provide consent.

A current list of cookies, their providers, purposes and expiry periods should be available through the website’s cookie consent tool or cookie settings panel.

4. CHANGES TO THIS POLICY

These Terms & Conditions, Privacy Policy and Cookies Policy may be updated periodically to reflect changes to Work of Hart’s services, website functionality, third-party providers or applicable legal requirements.

The latest version will be published on this page, and the “Last updated” date will be amended accordingly.

You are encouraged to review this page periodically.

5. CONTACT

If you have any questions about these Terms & Conditions, this Privacy Policy, the use of cookies or how your personal data is handled, please contact:

Kendall Harter
Work of Hart
Email: work.of.harter@gmail.com

For concerns relating to your data protection rights, you may also contact the Data Protection Commission (Ireland).